Product design
Product design
Product design
Clínica Alemana - Hospital interface
My role
My role
My role
UX/UI designer
UX/UI designer
UX/UI designer
Company
Company
Company
Clínica Alemana
Clínica Alemana
Clínica Alemana
Duration
Duration
Duration
9 months
9 months
9 months
Project type
Project type
Project type
Desktop application
Desktop application
Desktop application
Contribution
Contribution
Contribution
Empathy map
Empathy map
Empathy map
User persona
User persona
User persona
Organization
Organization
Organization
High-fidelity Prototype
High-fidelity Prototype
High-fidelity Prototype
Tools
Tools
Tools
Miro
Miro
Miro
Figma
Figma
Figma
About
About
About
Clínica Alemana is a highly specialized general hospital, holding the best certifications related to patient experience and accredited by the Joint Commission International.
Clínica Alemana is a highly specialized general hospital, holding the best certifications related to patient experience and accredited by the Joint Commission International.
Project details
Project details
Problem definition
The hospital desktop app faced challenges with its outdated interface and complex navigation, leading to negative feedback and usability issues among healthcare professionals.
The hospital desktop app faced challenges with its outdated interface and complex navigation, leading to negative feedback and usability issues among healthcare professionals.
The hospital desktop app faced challenges with its outdated interface and complex navigation, leading to negative feedback and usability issues among healthcare professionals.
Design criteria
Our initial steps involved assessing the product's efficiency, refining its aesthetics. We embarked on the planning phase, aiming to enhance and refine the product further.
Our initial steps involved assessing the product's efficiency, refining its aesthetics. We embarked on the planning phase, aiming to enhance and refine the product further.
Our initial steps involved assessing the product's efficiency, refining its aesthetics. We embarked on the planning phase, aiming to enhance and refine the product further.
My role
I reviewed the current desktop flow, improved the navigation and the most frequently used modules. I collaborated with the medical team to identify their pain points, and designed solutions tailored to their needs.
I reviewed the current desktop flow, improved the navigation and the most frequently used modules. I collaborated with the medical team to identify their pain points, and designed solutions tailored to their needs.
I reviewed the current desktop flow, improved the navigation and the most frequently used modules. I collaborated with the medical team to identify their pain points, and designed solutions tailored to their needs.
Empathy map
Empathy map
We gained a deeper understanding of users' thoughts, feelings, and motivations.
User persona
User persona
We targeted the audience by encapsulating their behaviors, goals, needs, and pain points.
We targeted the audience by encapsulating their behaviors, goals, needs, and pain points.
Customer Journey Map
Customer Journey Map
We identify interactions with the product, pinpointing areas for improvement based on our current user persona.
We identify interactions with the product, pinpointing areas for improvement based on our current user persona.
Organization
Organization
We organized our work into sprints, carefully outlining the modules based on the product's requirements.
We organized our work into sprints, carefully outlining the modules based on the product's requirements.
Design system
Design system
Our design system was meticulously crafted in alignment with our brand identity, serving as the cornerstone for establishing and enhancing consistency and scalability across our product.
Our design system was meticulously crafted in alignment with our brand identity, serving as the cornerstone for establishing and enhancing consistency and scalability across our product.
Final design
Final design
(To protect client confidentiality, screenshots are presented with blurred elements).
