Work

Booking system

Mobile app

Mobile app

Mobile app

Caja Los Andes - Booking system

My role

My role

My role

UX/UI designer

UX/UI designer

UX/UI designer

Company

Company

Company

Caja Los Andes

Caja Los Andes

Caja Los Andes

Duration

Duration

Duration

3 months

3 months

3 months

Project type

Project type

Project type

Mobile app

Mobile app

Mobile app

Contribution

Contribution

Contribution

Analysis

Analysis

Analysis

Benchmarking

Benchmarking

Benchmarking

Flow process

Flow process

Flow process

High-fidelity Prototype

High-fidelity Prototype

High-fidelity Prototype

Tools

Tools

Tools

Miro

Miro

Miro

Figma

Figma

Figma

Monday

Monday

Monday

About

About

About

https://www.cajalosandes.cl/

Caja Los Andes is a non-profit Private Law Corporation. Its social role is directly connected to managing social security benefits and improving the quality of life for its members.

Caja Los Andes is a non-profit Private Law Corporation. Its social role is directly connected to managing social security benefits and improving the quality of life for its members.

Project details

Project details

Problem definition

The application had to include a tourism section, which was only available on the website.


This section was thought to enable users to easily book accommodations and access detailed information about restaurants.

Design criteria

I have developed a new feature that provides an intuitive and enhanced user experience, specifically designed for a mobile app.

I have developed a new feature that provides an intuitive and enhanced user experience, specifically designed for a mobile app.

I have developed a new feature that provides an intuitive and enhanced user experience, specifically designed for a mobile app.

My role

I was in charge of reviewing the existing web flow, conducting a benchmarking analysis, and collaborating with the development team to design and apply improvements based on the current services.

I was in charge of reviewing the existing web flow, conducting a benchmarking analysis, and collaborating with the development team to design and apply improvements based on the current services.

I was in charge of reviewing the existing web flow, conducting a benchmarking analysis, and collaborating with the development team to design and apply improvements based on the current services.

Analysis

Analysis

I analyzed the web user flow and screens, identifying key areas for improvement.

I analyzed the web user flow and screens, identifying key areas for improvement.

Navigation:

Navigation:

Navigation:

The navigation flow lacked a way to return to the home screen, complicating navigation, and the unclear booking process hindered the user experience.

Outdated interface:

Outdated interface:

Outdated interface:

The previous interface diminished the quality of the user experience due to its outdated design and limited functionalities.

The previous interface diminished the quality of the user experience due to its outdated design and limited functionalities.

The previous interface diminished the quality of the user experience due to its outdated design and limited functionalities.

Visual inconsistency:

Visual inconsistency:

Visual inconsistency:

The lack of design consistency between the home page and subsequent pages negatively impacted the user experience.

The lack of design consistency between the home page and subsequent pages negatively impacted the user experience.

The lack of design consistency between the home page and subsequent pages negatively impacted the user experience.

Benchmarking

Benchmarking

I reviewed similar platforms to enhance their own user experience and identify improvement opportunities.

I reviewed similar platforms to enhance their own user experience and identify improvement opportunities.

Flow process

Flow process

In collaboration with the development team, I designed the flow and implemented improvements based on the existing services.

Design solution

Design solution

I enhanced product consistency by using the design system and developed new components to match the flow.

Simplified Booking Process:

Simplified Booking Process:

Simplified Booking Process:

The navigation flow was updated to reduce the number of steps required for the booking process, making it simpler for the user.

The navigation flow was updated to reduce the number of steps required for the booking process, making it simpler for the user.

The navigation flow was updated to reduce the number of steps required for the booking process, making it simpler for the user.

Updated Interface:

Updated Interface:

Updated Interface:

The interface was updated to align with the new design system, ensuring a more cohesive and modern user experience.

The interface was updated to align with the new design system, ensuring a more cohesive and modern user experience.

The interface was updated to align with the new design system, ensuring a more cohesive and modern user experience.

New components:

New components:

New components:

New components were integrated into the mobile app, and I redesigned the information's hierarchy to improve the user experience.

New components were integrated into the mobile app, and I redesigned the information's hierarchy to improve the user experience.

New components were integrated into the mobile app, and I redesigned the information's hierarchy to improve the user experience.

Go to Prototype on Figma

Go to Prototype on Figma

Go to Prototype on Figma

Some decisions behind the design

Tab component designed for swift access to the different sections.

Steps for booking a place (including instructions for senior users).

Quick action to see the places that are pending payment or already booked.

Card component displaying information according to the user's needs.

Component for selecting dates and number of guests to find a room.

Component for selecting the number of rooms to book.

Option to eliminate the booking that are currently in progress.

Display the total price of the reservation.

Download Resume

Contact Me

Location

Montevideo - Uruguay

Time Zone GMT-3

Download Resume

Contact Me

Location

Montevideo - Uruguay

Time Zone GMT-3

Download Resume

Contact Me

Location

Montevideo - Uruguay

Time Zone GMT-3